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Senior Associate/Officer Knowledge Management

  • Company

    India Health Action Trust (ihat)

  • Location

    Delhi

  • Employment Type

    Full-Time

  • Functional Category

    Research & Knowledge Management

  • Experience

    3 - 5 years

  • Date Posted

    11-Sep-2025

About India Health Action Trust (ihat)

IHAT was instituted in 2003 as a Charitable Trust under the Indian Trust Act, 1882 and is registered with the Ministry of Home Affairs under the Foreign Contribution (Regulation) Act,1976, under section 12A(a) of the Income Tax Act, 1961 and with the Ministry of Corporate Affairs under the Companies (Corporate Social Responsibility Policy) Amendment Rules 2021.

Overview of the Role

The Senior Associate/Officer – Knowledge Management plays a vital role in enhancing IHAT’s visibility and ensuring effective knowledge sharing. This role is instrumental in shaping and aligning communication materials, curating knowledge resources, and strengthening both internal and external engagement. By developing high-quality content, maintaining consistency in presentations and documents, and supporting dissemination efforts, the Senior Associate/Officer contributes to the organisation’s mission of improving public health outcomes. This is a full-time work from office role.

Job Description

1.Content Development & Writing
• Create high-quality first drafts for communication and dissemination materials such as newsletters, briefs, and knowledge products.
• Craft engaging, clear, and audience-appropriate content for various platforms (internal and external).
• Support development of synopses for reports and publications for use on the IHAT website and other knowledge platforms.

2.Presentation & Visual Communication
• Align all PowerPoint presentations with IHAT’s standard templates to ensure visual consistency and brand identity.
• Prepare pitch materials, decks, and pre-reads for external meetings and knowledge-sharing forums.
• Support teams in formatting documents and visual assets to enhance readability and professional appearance.

3.Knowledge Management
• Maintain and regularly update the Knowledge Resources Catalogue to ensure accessibility and relevance.
• Curate and organise resources (e.g., case studies, reports, learnings) for internal use and external dissemination.
• Assist in documenting program learnings, success stories, and best practices in collaboration with technical teams.

4.Internal Communications Support
• Develop content for HR-related internal communications, such as celebration messages, birthday cards, and staff updates.
• Assist in crafting content that supports team culture and cross-unit engagement.

5.Stakeholder Coordination
• Liaise with internal teams (technical, HR, state teams) to gather inputs and content for KM and communications deliverables.
• Coordinate with design agencies, consultants, and vendors for content review, formatting, and production needs.

6.Events Support
• Assist in developing content and logistical support for knowledge-sharing events, webinars, and thematic observances.
• Contribute to planning and execution of communication strategies around major program milestones.

7. Digital Content & Website Support
• Support website content updates by providing edited text, synopses, or resource summaries.
• Contribute to maintaining an organised content calendar for web and digital dissemination.
• Track digital engagement metrics (e.g., downloads, views) and suggest improvements based on data.

8. Monitoring & Reporting
• Track usage, reach, and engagement of communications products using available analytics tools.
• Assist in compiling communication components of donor and partner reports, including proofreading and formatting support.

Required & Preferred Qualifications

Skill

"• Content Development & Writing – Ability to create, edit, and format high-quality content for diverse audiences.
• Presentation & Formatting Skills – Proficiency in aligning presentations and documents to standardised templates.
• Knowledge Management – Capacity to curate, organise, and regularly update internal knowledge resources.
• Graphic & Visual Communication (Desirable) – Familiarity with basic design tools (e.g., Canva, Adobe Suite) for creating visually engaging content.
• Digital Communication – Understanding of website content management, basic SEO principles, and online dissemination strategies.
• Coordination & Collaboration – Ability to effectively work with cross-functional teams and external partners to deliver timely content.
• Analytical Thinking – Capability to interpret content performance data and apply learnings to enhance communication efforts."

Education

Master’s or Bachelor’s degree in Communications, Journalism, Public Relations, English, Social Sciences, Public Health, or a related field.

Experience

3-5 years of experience in developing and editing content, creative writing, ability to work on canva and other design software.