Senior Program Manager, Implementation Strategy & Operations
- Company
Khan Academy
- Location
Mumbai(Maharashtra)
- Employment Type
Full-Time
-
Functional Category
Programme Management & Implementation
-
Experience
8 - 9 years
- Date Posted
03-Sep-2025
- Application Deadline
20-Sep-2025
About Khan Academy
Khan Academy is a non-profit educational organization created in 2006 by educator Salman Khan to provide "a free, world-class education for anyone, anywhere".
- Website
Overview of the Role
Khan Academy India is seeking an entrepreneurial and highly organized individual for the role of Senior Manager - Strategy and Operations, Schools Team. This person will play a critical role in project managing support and rostering operations that power our on-ground program implementation across states, liaisoning with Khan Academy International on product, engineering and other technical issues, as well as in supporting the Head - Government Partnerships and Programs in facilitating strategic discussions for the team. The ideal candidate is someone who is energized by non-repetitive, solution-oriented work, and is an adept communicator. This is a full-time employee role, and some cross-time-zone collaboration will be required.
Job Description
• Manage and strengthen the support and rostering systems that power Khan Academy India’s state programs, with a lens of accuracy, compliance, and long-term financial sustainability.
• Liaison with Khan Academy International, and as needed with relevant product and engineering teams at Khan Academy International, to inform product roadmap, resolve technical issues etc
• Program Support: Contribute to the overall operational efficiency of the Schools team by working with the Head - Government Partnerships and Programs to implement processes and procedures.
• Project Management: Coordinate and support on any new initiative/project within the team/organization, ensuring they are executed efficiently and on time.
• Strategical Support to Head - Government Partnerships and Programs: Act as a reliable point of contact for the Head - Government Partnerships and Programs, assisting and collaborating on communication, information dissemination, and coordination. Provide research and materials as needed for program planning and implementation related meetings and engagements.
Required & Preferred Qualifications
Skill
• Operational strength in systems setup, logistics, and troubleshooting, with experience managing large datasets or education platforms.
• Proven ability to work cross-functionally with engineers, product teams, and educator
• Strong team management, project management and organizational skills, with the ability to juggle multiple workflows in a fast-paced environment.
• Excellent written and verbal communication skills, with a talent for translating technical concepts for non-technical audiences.
• Comfort with ambiguity and a bias toward action; you enjoy building and iterating in evolving contexts.
• A collaborative and entrepreneurial mindset, eager to contribute and coordinate effectively with diverse partners.
• High level of professionalism, discretion, and integrity when handling sensitive information.
• Proficiency in relevant software tools such as Microsoft Office Suite, Google Suite, Slack, project management platforms, and communication tools.
Experience
8+ years of experience in one or more of the following areas: system operations, program operations, Chief of Staff —ideally in an education/edtech context.