Program Manager – Corporate Social Responsibility
- Company
UnitedHealth Group
- Location
Gurgaon Haryana IN
- Employment Type
Full-Time
-
Functional Category
Programme Management & Implementation
-
Experience
9 - 10 years
- Date Posted
20-Aug-2025
About UnitedHealth Group
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are 340000 colleagues in two distinct and complementary businesses working to help build a modern high-performing health system through improved access affordability outcomes and experiences. Optum delivers care aided by technology and data empowering people partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits enabling affordable coverage simplifying the health care experience and delivering access to high-quality care. We work with governments employers partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care. At UnitedHealth Group our mission calls us our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Overview of the Role
CSR Program Manager to join Optum’s Corporate Social Responsibility team and help advance UnitedHealth Group’s commitment to health equity. Reporting to CSR lead for India further organizational hierarchy to the Vice President and Head of Brand Marketing and External Communications Optum Global Advantage and CSR Optum India. This individual will be responsible for managing several operational priorities for Optum India including fund application operations and reporting core member of the CSR team in the management and execution of CSR best practices. Prefer a candidate with solid content creation skills with a CSR focus solid knowledge and experience of CSR concepts for consulting governance remediation support and risk management
Job Description
• CSR team
• Developing and implementing CSR strategies aligned with the company’s value and operating model
• Identifying and evaluating community needs and opportunities for social impact initiatives
• Monitor and design approach and methodology for evaluation across projects and impact assessment
• Managing partner relationships with external stakeholders such as NGOs government agencies and community groups
• Ensuring employee volunteering efforts across NGO partners
• Planning and coordinating CSR programs events and campaigns
Project governance:
• Screening proposals to ensure alignment with organization focus areas
• Tracking and reporting on CSR initiatives’ impact and effectiveness
• Collaborating with internal departments including legal compliance finance marketing to ensure due diligence and disbursement as per project milestones
• Thorough reporting as per Companies Act and internal stakeholders
• Monitoring fund utilization and physical validation
• Collaborating with other departments to integrate CSR into business operations and support employee engagement
• Ensuring compliance with regulations and ethical standards related to CSR activities
• Manage vendor contracts statements of work and vendor relationships in collaboration with the CSR core team stakeholders
• Manage fund partner reporting and enhance the reports on program performance and impact
• Creating and developing content to communicate CSR efforts internally and externally to enhance the company’s reputation and brand image
• Reflecting on industry trends and best practices in CSR to continuously improve strategies and initiatives
• Identify opportunities to positively impact business and functional priorities looking for ways to modernize and streamline processes whenever possible
• Comply with the terms and conditions of the employment contract company policies and procedures and any and all directives (such as but not limited to transfer and/or re-assignment to different work locations change in teams and/or work shifts policies in regards to flexibility of work benefits and/or work environment alternative work arrangements and other decisions that may arise due to the changing business environment). The Company may adopt vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required & Preferred Qualifications
Skill
• Knowledge on Corporate Social Responsibility laws and regulations for India
• End to end Implementation and management of CSR policy in an organization
• Ability to create and develop content for internal and external CSR relevant narratives with excellent written and verbal communication skills
• Ability to thrive in a fast-paced environment and multi-task
• Proven operations project management campaign management and fiscal management expertise
Education
Bachelor’s degree in social responsibility finance communications business or related field or related experience
Experience
• 9+ Years of CSR business operations project management communications or related experience • Experience in social responsibility or philanthropic operations management • Firsthand experience in community efforts consulting to internal organizational teams/stakeholders as well as to the external NGOs • Experience in managing Corporate Social Responsibility practices in a medium to large organization • Experience in US healthcare industry (understanding of HIPAA and other regulations/laws) • Experience working in corporate or administrative functions. • An initiative-taking and engaged collaborator who is comfortable leading in ambiguous situations and developing new relationships