Deputy / Assistant Manager (Knowledge Management)
- Company
Lend a Hand India
- Location
Pune, Maharashtra
- Employment Type
Full-Time
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Functional Category
Research & Knowledge Management
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Experience
5 - 10 years
- Date Posted
17-May-2025
About Lend a Hand India
Lend A Hand India, established in 2006 in Pune, Maharashtra, is a non-profit organization working at the intersection of education and livelihood to provide youth employment and entrepreneurial opportunities. Lend A Hand India focuses on integrating vocational education with mainstream education at secondary and higher secondary education levels (Grades 9-12 and students aged 14-18) to make secondary education more meaningful and interesting for their sustainable livelihoods. We set up labs with requisite tools and equipment, recruit and train qualified vocational trainers, arrange internship opportunities for the students, and get them assessed and certified, followed by placement support. Students are also provided internship opportunities with small or micro-enterprises to help them gain real-life exposure to the “World of Work.” We also bridge the gap between policy and execution by providing technical and project management support to the state governments to scale up vocational education. Our team members are co-located within the state education department, helping the state formulate the policy for vocational education and ensure effective execution. Out of 270+ employees, 50+ Lend A Hand India staff members support 25 states across India. Lend A Hand India's current scale in partnership with state governments is 12,000+ schools with 1.2 million+ students.
- Website
Overview of the Role
This position is responsible for centrally driving Knowledge Management for the Catalyst program of Lend A Hand India (Catalyst program) is spread in 20+ States of India where our State PMU teams provide strategic support to State Govt on Skill Education). He/She will be responsible for building strategic knowledge products for School based Skill Education Governance at State, District & School level. The knowledge products coverage will be end to end from planning, implementation to monitoring (large scale Skill lab setup, Skill teachers onboarding, large scale monitoring etc). These products / toolkit developed will cater to decision making of Senior bureaucrat, District Officials to School HMs/Teachers managing Skill Education for Govt schools.
Job Description
- Centrally driving Knowledge Management for the Catalyst program of Lend A Hand India
- Looking strategically at School based Skill Education delivery for Govt/Pvt Schools across 20+ States where Lend A Hand India provides PMU support, identifying governance/system change areas where Knowledge product needs to be build or updated & State, District, School officials needs to be trained around these areas
- Creating/Updating knowledge product with great visual storytelling around identified areas (for e.g-large scale Skill lab setup, Skill teachers onboarding, - Skill Education delivery as per NEP-NCF mandate, large scale monitoring etc)
- Knowledge product to be focused around improving the decision making & knowledge aid of Senior Bureaucrats, District & School officials through Concept note, SOPs, Best Practices repository, State level guidelines, State level presentations etc development
- Train/Guide State/District officials around knowledge product developed & improve the knowledge of State PMU teams by timely disseminating the knowledge toolkits
- Work closely with Lend A Hand India’s 20+ State PMU teams to consolidate strategic knowledge
- Develop in-depth understanding of various programs of the org to develop robust knowledge repository for External & Internal use
- Keep oneself updated with NEP-NCF-NCRF National education policies, various Skill Education & School Education policies which aids in building right knowledge product
- Strategically leading/ guiding State PMU team across multiple states working with State Govt. in planning, execution and monitoring of Skill education
- Organize and lead/facilitate meetings and events with multiple senior stakeholders.
- Flexibility to travel within and across states
Required & Preferred Qualifications
Skill
- Strong, coherent, structured & thoughtful writing skills focusing on offering coherent solutions for large scale govt projects
- Ability to write clearly and translate complexity into simplicity
- Visual storytelling skills using tools like Infographics, PowerPoint, Canva or other design platforms
- Excellent verbal & written communication skills in English & Hindi
- Strong experience & expertise in working with Senior State level bureaucrats (Policy/ guideline draft preparation, note sheets, State level presentation etc)
- Strong Expertise in Technical project writing work & data analytics-Report writing (Word, PPT) & large datasets analysis using excel
- Proficient in drafting official letters, note sheets, proposals, concept notes, SOPs, making presentations etc. (preferred)
- Proficient in communicating ideas, strategy to State & National level Senior Govt. officers, Senior external partners & middle management internal teams
- Strong knowledge management, people management, program management skills
- Advance skill in Microsoft & Google tools for documentation & analytics works including Excel, Word, PowerPoint, Google Forms etc.
Education
Graduation/PG in any stream (preferable Public Policy/Social Sciences field)
Experience
- Overall experience of 5-10+ years (Knowledge Management, Visual Storytelling, Learning & development, Content development) Development Sector (Education, Livelihood etc) for large scale Govt Projects. - Experience of developing Infographics, Concept Notes, SOPs, Knowledge Toolkits, State level presentations for Senior Bureaucrats, District Officials, School HMs, Teachers is preferred - Experience of managing Govt projects at State level (note-sheets, tender work-technical support, desk research work, orientation to senior officials about project details). - Experience of leading team as Knowledge Management/ L&D lead - Excellent verbal & written communication skills in English & Hindi - Experience of working in Skill Education or development domain such as Education, Livelihood - Experience of working with multiple teams in Senior/Middle management roles