Manager - Health
- Company
Smile Foundation
- Location
Bangalore
- Employment Type
Full-Time
-
Experience
5 - 10 years
- Date Posted
07-Sep-2026
- Application Deadline
07-Oct-2026
About Smile Foundation
Smile Foundation is an NGO in India directly benefitting over 15,00,000 children and their families every year, through more than 400 live welfare projects on education, healthcare, livelihood and women empowerment, in over 2000 remote villages and slums across 25 states of India. We believe that unless members of the civil society are involved proactively in the process of development, sustainable change will not happen. Following this model of Civic Driven Change, Smile Foundation sensitizes and engages the civil society, making it an active partner in all its welfare initiatives.
Overview of the Role
As the Manager for the Health vertical, you will be responsible for overseeing the healthcare operations, managing the ground (medical and paramedical teams, ensuring the effective delivery of healthcare services to marginalized communities, financial management, MIS & PMS maintenance and handling administrative tasks related to fitness certificates and road tax compliance.
Job Description
- Ensure the effective execution of all approved projects, adhering to timelines and objectives.
- Implement and maintain an online Management Information System (MIS) access assigned Smile on Wheels (SOW) projects for seamless data management.
- Regularly updating MIS & PMS.
- Directly engage with beneficiaries to oversee health programs, ensuring the delivery of quality healthcare services.
- Collaborate with the healthcare team to guarantee the timely submission of project reports, maintaining transparency and accountability.
- Ensure the timely re-registration and renewal of fitness certificates for Smile on Wheels (SOW) vehicles, including fitness, registration, and re-registration.
- Oversee and manage the timely submission of road tax for all program vehicles, ensuring full compliance with regulations.
- Initiate and lead awareness programs to educate communities on healthcare and related issues.
- Recruit and manage ground teams (excluding Program Coordinators), focusing on retention and team member induction and orientation.
- Liaise and network with government authorities, ensuring their participation in health.
- Analyze monthly GPS data to track the movement of Smile on Wheels (SOWs) at the ground level and generate detailed monthly reports for feedback and decision-making.
- Conduct monitoring visits to program locations to assess implementation and provide necessary guidance.
- Encourage Program Coordinators to engage local media for support and coordinate with the communication team.
- Facilitate the training of frontline workers to enhance their skills and knowledge.
- Monitor and track progress against set targets and schedules, ensuring timely completion of work.
- Live stream project dashboards to provide real-time updates on project progress.
Required & Preferred Qualifications
Skill
- In-depth knowledge of Microsoft Office packages (Excel, Word, PowerPoint, etc.) and online communication platforms (Zoom, Microsoft Teams).
- Should be willing to travel and flexible to work on weekends when required.
- Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Able to give and take during a conversation in a balanced way, listening as well as speaking at appropriate intervals.
- Planning and organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
- Formal presentation: Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
- Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
- Attention to Detail: Pays close attention to information that is overlooked or taken for granted by others.
- Prefers to look beyond the obvious and does not accept situations or take information at face value. Scrutinizes how things go together, making sure components are indeed aligned and appropriately interrelated.
- Time Management: Recognizes that time is a resource to be carefully allocated according to priorities that may be constantly changing.
- Contributes to Team Performance: Is an engaged and integral member of a group, recognizing the need for group collaboration, empathy, consensual decision-making and respect for others.
Education
Master’s degree in public health or a related field such as health administration or health management.
Experience
Atleast 5 years of experience in healthcare program management, preferably in a non-profit or NGO setting.
