Supply Chain Program Manager
- Company
Microsoft
- Location
Hyderabad, Telangana, India
- Employment Type
Full-Time
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Functional Category
Partnerships & Stakeholder Engagement
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Experience
5 - 6 years
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
- Website
Overview of the Role
This role focuses on cross-functional collaboration, supplier performance management, and data-driven operational optimization. It involves building strong partnerships across departments such as Sourcing, Finance, and Operations to ensure continuity of supply and service excellence. The position leverages large data sets to develop measurement frameworks, generate business insights, support financial impact analysis, and guide strategic decision-making. Additionally, the role drives continuous process improvement, enhances supplier relationship management (SRM) activities, and strengthens program delivery through performance monitoring and customer feedback integration in a fast-paced, evolving environment.
Job Description
• Build strong working relationships across multiple disciplines (Sourcing, Finance, Data Center Operations, Distribution Centers and others)
• Manage supplier performance to ensure continuity of supply.
• Cultivating strategic relationships and influence across the organization.
• Define new data-driven models to support the evolving business need and optimize service level.
• Implement measurement frameworks to enable data-driven decision making.
• Work independently and be agile in a dynamic and growing environment.
• Partner with Sourcing on various SRM activities to monitor and drive supplier performance metrics.
• Support business case, financial impact and recommend go-forward plans through the analysis of large data sets
• Drive continuous improvement of deployment processes, including assessment & improvement of program delivery capabilities, analysis & insights of business performance metrics, and manage voice-of-the-customer feedback loops.
Required & Preferred Qualifications
Education
Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 5+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.