CEO, India Labourline
- Company
India Labourline
- Location
Bangalore, Karnataka
- Employment Type
Full-Time
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Functional Category
Programme Management & Implementation
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Experience
12 - 14 years
- Date Posted
23-Feb-2026
About India Labourline
India Labourline (ILL) is an access-to-justice organization committed to safeguarding the rights of unorganised sector workers. Through mediation, legal aid, and other mechanisms, ILL addresses labour rights violations and empowers workers to claim their entitlements. A key part of our work involves Alternate Dispute Resolution (ADR), enabling workers to secure what is rightfully theirs. Since its inception in July 2021, ILL has registered over 23,000 labour rights cases, successfully resolving more than 40% in favor of workers. This has resulted in the recovery of over INR 230 million in unpaid wages, compensation, and social security entitlements—amounts that would have been otherwise lost without ILL’s intervention. Our program operates through a network of Workers Facilitation Centers in 14 cities and a toll-free helpline (offering services in six languages) to register and mediate labour disputes, ensuring access to justice for unorganised workers across India.
Overview of the Role
The CEO India Labourline is a leadership position responsible for providing strategic direction and operational stewardship to scale India Labourline. The role demands organisational leadership, skills in systems strengthening, partnerships and external engagement. The role also involves building, mentoring, and managing ILL teams across the country, with a strong focus on capacity building, performance and well-being.
Job Description
A critical responsibility for the CEO will be to strengthen India Labourline’s response ecosystem through new partnerships with labour organisations, civil society actors, legal aid providers, and allied institutions to enable timely and effective support for workers in distress. The CEO will also provide oversight of technology platforms and case management systems, ensuring reliability, data integrity, and continuous improvement. S/he will lead monitoring, quality assurance, and learning processes, using data and case insights to improve service delivery and inform strategic decisions.
Externally, the CEO is expected to represent India Labourline with government departments, donors, media, and sector stakeholders to build visibility and policy linkages. Finally the role will include managing donor relationships, reporting, and compliance, while contributing to resource mobilisation and long-term sustainability planning.
The CEO, India Labour Line becomes part of Aajeevika Bureau’s senior management team, participating in key strategic decision making and discussions that have a bearing on organisational outcomes.
Required & Preferred Qualifications
Skill
• Demonstrated ability to lead multidisciplinary teams and manage complex operations.
• Strong communication skills, including experience with donor engagement, media management, research and policy.
• Comfort with technology and digital systems, essential for overseeing a nationwide helpline.
• Willingness to travel extensively to engage with state teams and partners.
Education
A Postgraduate / PhD qualification in development studies, law, labour policy, management, or a related field.
Experience
12–14 years of relevant professional experience, including leadership roles within rights-based, mission-driven organisations especially in the space of supporting labour and access to justice initiatives at scale.