Manager - Learning & Development
- Company
Don Bosco Tech Society
- Location
New Delhi(Delhi)
- Employment Type
Full-Time
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Functional Category
Programme Management & Implementation
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Experience
7 - 10 years
About Don Bosco Tech Society
Don Bosco Tech is a network of over 441+ skill training centres spread across 29 states in the country making it the largest NGO engaged in livelihood training in India. All the centres provide employment-linked, market-oriented vocational training of short duration to the economically and socially marginalized youth.
Overview of the Role
The Manager - Learning & Development is responsible for leading and overseeing the end-to-end learning and development processes for all centres. This includes Training Quality Management, Trainer Development, Assessment Oversight, Content Development Support, and Program Implementation. The role acts as the Manager for L&D and ensures that training delivery, content usage, and assessment standards meet organizational and project requirements.
Job Description
• Ensure smooth implementation of all training programs across centres in the region as per DB Tech’s L&D framework and quality standards.
• Monitor classroom sessions, practical training, soft skill delivery, digital learning activities, and workplace simulation practices.
• Conduct periodic training audits and provide corrective action plans.
• Identify training needs for trainers across all job roles and domains.
• Design and deliver ToT (Training of Trainers) programs regionally.
• Facilitate external certifications through SSCs, NSDC, NCVET, or industry bodies.
• Provide ongoing mentoring, coaching, and performance improvement plans for trainers.
• Ensure trainers deliver training strictly using approved curriculum, session plans, instructional videos, and digital tools.
• Support the creation of micro-learning modules, digital content, assessments, worksheets, and practical activity checklists.
• Oversee end-to-end assessment processes—internal, external, formative, and summative.
• Ensure adherence to assessment policies, examination protocols, and project guidelines.
• Review assessment data, analyse results, and recommend trainer/trainee improvement plans.
• Ensure exam documentation, compliance, and certification readiness at the centre level.
• Coordinate with industry partners, project teams, certifying bodies, auditors, and external agencies.
• Ensure timely submission of L&D reports, assessment reports, audit findings, and training performance dashboards.
• Prepare monthly and quarterly L&D progress reports for the region.
• Ensure accurate documentation on MIS portals, LMS, and project reporting platforms.
• Conduct field visits to centres to support in training delivery, trainer performance, and assessment readiness.
• Facilitate knowledge transfer and onboarding of new trainers.
• Implement corrective measures and ensure escalations are resolved promptly.
Required & Preferred Qualifications
Skill
• Strong facilitation & training delivery skills
• Knowledge of curriculum and instructional design
• Expertise in assessments & evaluation
• Monitoring & quality assurance skills
• Strong communication & interpersonal ability
• Leadership, mentoring & stakeholder management
• Problem-solving and analytical skills
• Project coordination and documentation
Education
Master’s degree in HR, Education, Training & Development, or related field.
Experience
• 7 - 10 years of experience in Learning & Development, Training Management, Assessment Coordination, or Content Development (preferably in the skilling/Education sector). • Strong command of English and regional language. • Digital proficiency: MS Office, LMS platforms, e-learning tools, content creation tools. • Ability to conduct training sessions and ToTs independently.