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Senior Manager,East Zone Operations
- Company
Indus Action
- Location
Raipur, India
- Employment Type
Full-Time
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Functional Category
Programme Management & Implementation
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Experience
4 - 5 years
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Salary
700000 - 1100000
- Date Posted
16-Sep-2025
About Indus Action
Indus Action was founded with the vision of solving India's deep-rooted problems via public policy. The organization seeks to identify the wide gaps that exist in policy framing and their grassroots implementation. It also aims to mobilize public resources and empower communities to bridge that gap. Indus Action's first campaign was launched in 2013 to support the effective implementation of Section 12(1)(c) of the Right to Education Act, 2009. Under this section it is mandatory for unaided, non-minority private schools to reserve at least 25% of seats in Nursery, KG and Class 1 for children belonging to disadvantaged and economically weaker sections.
- Website
Overview of the Role
As the Senior Manager/Lead, you will be expected to lead operations from Indus Action for the department, which may include the following: ● Collaborate with other organisations in the Project Management Unit (PMU) ● Conduct primary and/or secondary research to understand areas like scheme implementation gaps, budgets, process flows, etc ● Create policy or scheme-related memos or briefs ● Design and implement initiatives to improve the implementation of schemes delivered by the department ● Actively scout for and onboard partners to support Indus Action's work ● Manage operations within the budget allocated and ensure that the goals set for the project(s) are achieved ● Work with the different departments like Education, Panchayat and Rural Development, Labour, Health and Family Welfare, as the organisation is interacting with, in continuing the ongoing work and building upon it through new partnerships as needed.
Job Description
Knowledge and Technical Skills
● Stakeholder Management
○ Has led and managed a team of 3+ people through a project for 1+ year
○ Partnered with the government and built relations across levels (BDO, SPD, PS, etc) to drive large-scale projects for 2+ years
● Project Management
○ Has managed and delivered projects end-to-end for at least 3+ years
○ Is well-versed with principles of designing thinking, planning and execution, budget management, quality control and monitoring and evaluation
● Data & Technology
○ Is capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother
○ Has strong analytical skills to create strategies and analyse data
○ Support in the design and Implementation of new projects (portal/dashboards) as per requirement and create plans to be able to maintain the existing applications.
○ Coordinate with the technical personnel and government stakeholders while ensuring the team members are actively working toward established milestones.
○ Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects.
○ Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects or initiatives.
● Research and Analysis
○ Has worked on at least 1 project involving fieldwork/primary research (preferred)
○ Has experience with secondary research and data analysis
○ Has strong report-writing skills
Required & Preferred Qualifications
Skill
● Citizen Focussed Mindset: Place the vulnerable citizen at the centre of every action.
● Entrepreneurial Energy: Take ownership of time and resources to deliver solutions.
● Dealing with Ambiguity: Demonstrate grace under pressure and adapt through progressive elaboration.
● Growth Mindset: View every experience as an opportunity for growth.
● Collaboration: Build productive partnerships with both internal and external stakeholders
Education
● The applicant must be a Masters Degree Holder with at least 4-5 years of work experience, preferably in the social sector.