Product Manager

Haqdarshak

About Haqdarshak

Simply put, we are bridging the information and access gap between citizens and social security schemes (both government and private) using tech and a network of field agents known as ‘Haqdarshaks’ (who are primarily women).

Our ‘Haqdarshaks’ are extensively trained in both government schemes and the on-field implementation of programmes. They are also trained on how to liaise with government officials and bank officials. For the services they provide, they make a commission which makes them financially independent. On our social media channels, we have featured several stories of women who have not only gained financial agency but also an identity after working with us.

We partner with corporates, CSR departments, philanthropies, family offices, and even government offices to design and implement programs on the field. We have been around for over 8 years. We are present in more than 24 states. We have unlocked benefits worth over INR 19,000 crore for over 65 lakh Indian citizens. We have multiple digital portals (including two apps, one for citizens and one for our agents) where we have stored information on government schemes in 11 vernacular languages.

We are also working on scaling our latest offerings, ‘Yojana Cards’ and ‘Yojana Kendras’. These are set to forever alter how citizens access social protection services in India. We are an independent organization and not affiliated with the government in any way.

Seeking Discomfort

This job is for you - if you’re a first-principles thinker. If you’re driven and motivated. If you do not hesitate to share your opinions. If you understand the difference between good design and bad. If you’re willing to get better and expand your skill sets. If you want to challenge yourself each day.

If you want to make a dent. If you want to create impact at scale.

This job is not for you if you’re looking for an easy pay cheque, or just another job.

Your Role

As the PM, you will

• Develop, own and drive the product roadmap for the assigned product area aligned with the strategy and vision for the company
• Be smart about revenue/ cost drivers and other data while making product decisions
• Drive collaborations with ecosystem partners to strengthen the platform and the business
• Work with Business leads to drive business growth, be part of solutioning for partners
• Be on top of the competitive landscape around social security and financial inclusion to inform the strategic roadmap
• Manage team of APMs/ analysts/ interns and collaborate with technology teams as appropriate to deliver consistent, high-quality outcomes

You are

• Excited about working in a high-growth, impact-driven, social enterprise
• Have prior experience building digital products or running your own entrepreneurial venture
• Have some understanding of learning/ capacity building space
• Be comfortable with independently driving outcomes with an intrapreneurial spirit
• Have a strong understanding of technology to be able to stitch efficient solutions together

Other Things to Expect

• Five-day workweek.
• Fair pay.
• The team will support you and push you. We will debate and question you. We will help you find what you’re good at and let you make unilateral decisions there. We will prod you to get better at the things you’re not good at.
• You will interact with our coordinators and field agents on the ground. You will also interact with decision-makers from within the social impact and financial inclusion ecosystem. You will seek real-time insights and feedback loops on how your work is being received. You will use these insights to create better solutions.
• You will need to get your hands dirty. You will be working across disciplines.

How to Apply

In your cover letter, cover the following points:

— What was the hardest problem you worked on?

— What is your favorite product and why?

— Why do you want to work with Haqdarshak?