Senior Program Manager
- Company
Digital Empowerment Foundation (DEF)
- Location
Delhi
- Employment Type
Full-Time
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Functional Category
Programme Management & Implementation
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Experience
6 - 10 years
- Application Deadline
28-Dec-2025
About Digital Empowerment Foundation (DEF)
With the motto of ‘Inform, Communicate and Empower,’ Digital Empowerment Foundation (DEF) started its journey in the month of December, 2002. Based out of New Delhi and registered as not-for-profit under the “Societies Registration Act XXI of 1860, the effort at DEF has been to find sustainable Information Communication Technology (ICT) solutions including digital and new media to address digital divide in under-served and unreached regions and communities. With a non-political approach, it was founded to contribute to an enabling social and economic order in India as well as in developing societies with the need based support of ICT tools and means. Since 2003, DEF has reached over 22 States in India and 8 countries.
- Website
Overview of the Role
We are seeking two dynamic and experienced Senior Program Managers to lead and oversee key programs within DEF’s Program Division. The role requires strong program strategy, execution, stakeholder engagement, and team leadership skills. The candidate will work closely with internal teams, donors, partners, and field staff to ensure effective implementation of initiatives focused on digital inclusion, connectivity, women’s entrepreneurship, education, livelihoods, and artisan cluster development.
Job Description
Program Strategy & Planning
• Develop program strategies, detailed implementation plans, and roadmaps aligned with DEF’s mission.
• Design and strengthen initiatives promoting women’s digital entrepreneurship, community networks, digital access, digital literacy, education models, and artisan livelihood development.
• Identify opportunities to innovate, scale, and build sustainability across DEF programs.
Program Implementation & Operations
• Lead day-to-day operations of multiple programs and ensure milestones, KPIs, and deliverables are met.
• Coordinate with field teams, program coordinators, trainers, and mobilisers to ensure smooth execution across all geographies.
• Manage program budgets, resources, and timelines effectively.
Stakeholder & Donor Management
• Build and maintain strong relationships with donors, government departments, corporate partners, NGOs, and ecosystem stakeholders.
• Lead donor communication, proposal development, presentations, and program reporting.
• Represent DEF in external meetings, visits, workshops, and conferences.
Monitoring, Reporting & Documentation
• Track program progress through data-driven monitoring systems.
• Review field data, MIS, case studies, stories of change, and ensure high-quality documentation.
• Prepare timely program reports, impact summaries, and internal review documents.
Team Leadership & Capacity Building
• Provide guidance and mentorship to program teams across multiple states.
• Conduct regular reviews, planning meetings, and capacity-building sessions for staff.
• Foster collaboration, ownership, and a field-led learning culture.
Required & Preferred Qualifications
Skill
• Strong project and team management skills.
• Excellent communication, documentation, and reporting abilities.
• Ability to multitask and meet deadlines in fast-paced environments.
• Proficiency in MS Office and digital collaboration tools.
• Comfort working with budgets, proposals, donors, and field operations.
Education
Master’s degree in Social Work, Rural Development, Public Policy, Development Studies, or a related field.
Experience
• 6–10 years of experience in program management, preferably within the non-profit or development sector. • Proven experience managing multi-location projects and diverse teams. • Experience in digital inclusion, connectivity, community networks, women entrepreneurship, ICT-based interventions, or artisan livelihoods is an advantage.